Terms & Conditions

Effective Date: [5.2.26]

Welcome to Ninetynine41 Leather Co. By accessing or purchasing from our website (https://www.ninetynine41leatherco.com), you agree to the following terms:

1. Products & Services

We specialize in custom automotive leather work, including recovered steering wheels.
Because many items are custom-made, variations may occur in stitching, texture, and finish.

2. Orders

  • All orders are subject to acceptance and availability

  • We reserve the right to cancel or refuse any order

  • You agree to provide accurate billing and shipping information

3. Pricing

  • Prices are listed in USD

  • We reserve the right to change pricing at any time

  • Shipping costs are calculated at checkout

4. Custom Work Policy

  • Custom orders are final sale unless defective or incorrect

  • Turnaround times are estimates and may vary

  • By ordering, you acknowledge that custom work cannot be resold easily

5. Intellectual Property

All content on this website (images, logo, product designs) is owned by Ninetynine41 Leather and may not be used without permission.

6. Limitation of Liability

We are not liable for:

  • Improper installation or misuse of products

  • Indirect or incidental damages

  • Delays caused by shipping carriers

7. Governing Law

These terms are governed by the laws of the United States.

8. Contact

 [9941leather@gmail.com]

Return & Refund Policy

Effective Date: 5.2.26

Returns

Due to the custom nature of our products:

  • Custom steering wheels are non-returnable

  • Returns are only accepted if:

    • The item is defective

    • The item is incorrect

Damaged or Incorrect Orders

If you receive a damaged or incorrect item:

  • Contact us within 3 days of delivery

  • Include photos of the issue

  • Email: [9941leather@gmail.com]

We will repair, replace, or refund at our discretion.

Non-Returnable Items

  • Custom-built or personalized products

  • Used or installed items

  • Items damaged by improper installation

Refunds

If approved:

  • Refunds will be issued to your original payment method

  • Processing time: 5–10 business days

Shipping Costs

  • Customers are responsible for return shipping unless the issue is our fault

Shipping Policy

Effective Date: [5.2.26]

Processing Time

  • Orders are typically processed within [Insert timeframe – e.g., 3–10 business days]

  • Custom orders may take longer, depending on the workload

Shipping Methods

We ship using:

  • UPS

  • USPS
    (via Pirate Ship integration)

Shipping rates are calculated at checkout.

Delivery Time

  • Standard delivery: 2–7 business days (varies by location)

  • Delays may occur due to carrier issues or high demand

Tracking

Once your order ships, you will receive a tracking number via email.

Lost or Delayed Packages

We are not responsible for delays caused by carriers.
If your package is lost, contact us, and we will assist in filing a claim.

Incorrect Address

  • Customers are responsible for entering the correct shipping address

  • We are not responsible for orders shipped to incorrect addresses